FAQ

Mon - Fri: 9am - 5:30pm

If you're wondering what company gifts are (alias promotional products or branded merchandise), keep reading! Corporate gifting is the practice of building a bridge between a firm and its employees, clients and other prospects, with either physical merch (such as notebooks, calendars or hampers) or non-physical (such as experiences or e-cards). It's a way of showing appreciation, a sign that you value their work and input and wish to continue the collaboration on a good note.

Company gifts are sent to clients and employees on special occasions such as Christmas and Easter, as well as offered at specific company events. Regardless of whether you're it's a black-tie event, a giveaway, an exhibition or a seminar, here you can find a great selection of industry-tailored branded merchandise, hampers and PR packages. If you have an idea in mind of a branded promotional product, then it is almost certain we have it in our inventory, ready to be printed with your company's logo and colours.

From branded water bottles to eco-friendly products, you can order high-quality, low-cost merchandise with your business name and logo. Every product in our vast range can be customised towards your latest marketing campaign, event or seasonal campaign, meaning you can seamlessly match a bespoke piece of merchandise to your company and brand, creating an image and vibe that is completely unique.

Branded merchandise are promotional products which are branded with a company's logo, motto or slogan with the purpose of being gifted as company gifts. For example, branded merchandise can be anything from personalised stationery to customised technology.

allbranded offers a wide assortment of corporate gifts at unbeatable prices, yet the most popular items are branded pens, notebook, mugs, tote bags as well as branded backpacks and clothing. If you're looking for unique corporate gifts, we recommend you visit our tech section or food & sweets.

Although everyone enjoys receiving gifts and free treats, there is a chance your corporate gift might end up in a dusty corner. Therefore, we suggest you pick useful and meaning gifts that can be used on a daily basis and will make your brand stay top of mind all year round. A few honourable mentions could be branded water bottles, jute tote bags, backpacks, power banks and many others.

Christmas is that time of the year when everyone gives and receive presents, and the working environment is no exception. It is customary for companies to give them employees Christmas and New Year's Eve hampers. Most of the time, the hampers contain food, sweets and beverages, but it's not usual to add other items as well. Branded merchandise such as clothing, tech, stationery, decor or eco-friendly promotional products are also a popular choice.

Consider letting our promotional products help your marketing campaigns this year because it's a fantastic way of for your business to reach more potential customers without spending a fortune. Your brand logo subtly displayed on a promotional product as a gift, employee onboarding swag box or handed out during a trade fare or convention will have a positive impact.

Custom made promotional products are those unique corporate gifts that will leave everyone speechless. For instance, notebooks branded with your employees' name or message engraved water bottles are just a few notable options. Special production is a service where we offer the possibility of shopping custom made promotional products. These products are not displayed on our website, but you can inquire about it via phone or email. Reach out to our customer success team for more information.

• Make a list of necessary promotional products and start by browsing our website

• Once you find a product you like, you can start customising it

• Choose a colour, a printing method, positioning and quantity (most products have a minimum order amount that has to be reached)

• Once all that is done, you get to see the accurate pricing and delivery date

• Add everything to your cart

• You can upload the logo during checkout

• You can also redeem a code if you have one

• If you're a returning customer, you can simply login or create a new account

• Once that's set, confirm the payment and fill in the delivery info

• Review your order one more time and confirm

• You'll receive a free print preview of the logo you uploaded

• Once you confirm the artwork, we will start production on your products

• It's that easy

Yes, we do offer a price match guarantee to ensure you always get an excellent deal. If you’re quoted the same branded product cheaper elsewhere, reach out to our sales representatives - we’ll beat the price! Learn more.

We check our prices regularly, however, if you find lower prices for your favourite promotional products elsewhere, not only do we match the lower price – we beat it. Learn more.

How it works:

1. You already received a competitor’s quote for your chosen branded product at a lower price.

2. Send us the competitor’s original quote of that product.

3. After the quote verification, we'll beat the price - guaranteed. It’s that easy!

Learn more.

We prioritise your purchase with us being as comfortable and as seemless as possible. Therefore, you can simply and safely pay via instant bank transfer, PayPal, debit or credit card (MasterCard, VISA, MaestroCard, Delta, Solo, Visa Electron). Besides the online payment methods, we also offer the traditional ways of payment in advance, and from the third order onwards we can consider credit terms. In case you have further questions, feel free to contact our customer success team for more information.

• Standard UK delivery - All other products on our website have standard UK delivery and should arrive within 7 to 21 working days.

Yes, this is possible! Simply give us a ring or email before us before finalising your order contact@allbranded.co.uk. Please note: There are additional shipping costs for shipping to multiple addresses. Of course we will let you know the exact costs in advance.

The delivery costs are the following:

• Free UK shipping on orders over £300

Yes, you can benefit from free UK shipping on orders over £300 orders. Regardless of the products, their branding, the size or weight of the package.

We work with several shipping companies, all well established logistics service providers, including UPS, DPD, TNT and others. This ensures that your valuable order get to you in good condition. In some cases, our producers may deliver to you directly. In such cases, we won’t be able to influence the delivery, thus your order might be sent with another delivery company.

It's important to note that products could be shipped from more than one warehouse if your order contains a varied item list. So don't be alarmed if you receive multiple tracking numbers for a single order after you've made your purchase; or if you get one part of your order first. Some other items may take longer to get delivered to you.

allbranded offers the chance to return your products only if the merchandise is faulty or has been delivered with the wrong specifications. However, returns are ineligible if the materials, size, or colouring is disliked due to personal reasons. It is highly recommended to order a sample in advance to be sure.

Cancel your order by reaching out to us as soon as possible via the free hotline at 0800 085 6660. We might be able to cancel your order if production hasn't started yet or if the products haven't been already shipped. If you want to cancel your order, it's best to do it as soon as you can.

Our website offers priority products, but this does not relate to delivery and shipping. What is the difference between shipping and production?

• Priority production: This refers to those promotional products that can be branded with your artwork within 48 hours. This refers solely to the production of your merchandise and does not include the delivery time.

• Delivery: We do not offer priority or express shipping on any product. This means your products should arrive within 7 to 21 working days.